About Tongwei

Industrial-grade AIoT operations products and data services

Built on industrial gateways, expansion modules and an AIoT platform, Tongwei works along two lines — standard product complement and packaged solutions — so equipment makers, integrators and site operators can make scattered equipment, environments and energy sites connectable, diagnosable and maintainable.

What we solve

Four recurring field problems

These recur across industries, which is why we run two lines on one foundation.

  1. 01

    Scattered sites

    Equipment is deployed across regions and customers, so running status and fault information cannot be seen in one place.

  2. 02

    Heterogeneous equipment

    Controllers, meters and sensors span many brands and protocols, so onboarding work is repeated at high cost.

  3. 03

    Late detection

    Relying on customer reports or manual rounds means faults surface slowly, with little evidence for remote judgement.

  4. 04

    Broken process

    Alarms, dispatch, handling, feedback and reporting are fragmented, so ownership and service outcomes cannot be reviewed.

The result: more site visits, higher service cost, larger fault losses, and operating data that never accumulates into a data asset.

Delivery and engagement

From diagnosis to copy

Every project follows the same path; only the duration of each step differs. That keeps both sides aligned on progress and responsibility.

  1. 01

    Diagnosis

    Confirm equipment, protocols, sites, the pain, network and acceptance goals.

  2. 02

    Selection / sample

    Limit the devices and functions, then prove onboarding, alarms and pages. Samples are chargeable in principle, with credit possible against volume orders.

  3. 03

    Single-site pilot

    Produce the configuration list, rules, work orders, reports and service boundary as a repeatable acceptance sample.

  4. 04

    Volume copy

    Lock templates, an implementation handbook, pricing and the ongoing-operations mechanism, then copy to more devices or sites.

What every project must confirm

  • Customer type and responsibility split
  • Device and site counts
  • Protocols and point tables
  • Data rates and retention
  • Network and power conditions
  • Deployment: SaaS / on-premise / private
  • Platform functional boundary
  • Alarm and work-order scope
  • Remote control permissions and auditing
  • API and OEM requirements
  • Timeline and acceptance criteria
  • Support responsibility and SLA

Commercial principles

How we do business

Stated up front so expectations align at the first conversation rather than surfacing at contract stage.

  • 01

    Samples and PoCs are chargeable in principle, with credit possible against volume orders.

  • 02

    Protocol adaptation, custom development, OEM pages, third-party integrations and advanced reporting are scoped and quoted separately.

  • 03

    Standard hardware, platform licensing, deployment, cloud resources, messaging traffic and ongoing operations are costed separately.

  • 04

    A small, verifiable, repeatable pilot comes before any comprehensive platform.

  • 05

    We prioritise equipment makers, service providers and self-funded enterprises, and avoid projects with unclear funding.

  • 06

    Both content and sales lead with the onboarding-alarm-diagnosis-work-order-reporting loop, and only then dashboards and AI.

Limits we hold to

What we do not promise

For a system that must run for years, knowing what a supplier will not do matters as much as knowing what it will.

Full capability and limits

  • Whether a device can be onboarded depends on the equipment list, protocol, point table and site conditions. We do not claim to connect anything.

  • Energy management is a scene inside packaged solutions. It is not a full EMS and does not perform real-time dispatch, production control or safety protection.

  • It does not replace inverters, PCS, BMS, charge controllers, field protection, fire interlocks or production control systems.

  • We do not promise unverified savings percentages, alarm accuracy, remote resolution rates, lead times or prices.

  • Customer data is not used for cross-customer model training by default. Ownership, access, tenant isolation and anonymisation are set in contract.

  • Where remote control is involved, we first define safety boundaries, permission tiers, operation auditing and the responsibility split with the original system.

Customer sectors

Sectors our projects cover

Specific names and logos require written authorisation, so only sectors are listed here.

  • Airports and transport hubs
  • Public venues and municipal bodies
  • Rail transit and infrastructure
  • Power and telecom operations
  • Industrial manufacturing and parks
  • Agriculture and aquaculture

Company details

Legal entity
Guangzhou Tongwei Smart Technology Co., Ltd.
Brand
Tongwei Smart
Phone
400-8033-606
Address
Building D, Zhizao Valley Innovation Park, Dongming 3rd Road, Huangpu District, Guangzhou
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